Dealerweb Insights

Brexit concerns hit UK dealers as showroom enquiries for new vehicles fell by 11% in March, according to our latest set of sales and enquiry data.

Despite the number of enquiries coming into dealers from potential buyers falling by double digits, overall revenues from new sales only fell 2.6% as...

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In a recent Motor Trader article, our operations director, James Hill wrote of the growing impetus for automotive retailers to offer a 24-hour service to meet the needs of today’s consumers.

Obviously, this doesn’t mean that you need to have your dealership open at all hours of the day but with...

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According to our latest set of data, used sales bounced back in February - revenues increased by 6% for used sales against February 2018.

The positive figures are a result of increased sales conversion, which grew by 1.5% to 35% for used vehicles.

Overall enquiries were relatively static with...

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Last month, our 1st Line Support Analyst, Steven Shipway achieved an incredible 100% customer satisfaction rate on over 300 tickets. We sat down with Steven to discuss what makes good customer support, what his job entails and why James Bond might have been better off driving a Mitsubishi Eclipse….

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Ground first broke on the build of our new office in November 2017. Time has flown since then, and we're thrilled to finally be in our new office in the Turing Building at Exeter Science Park!

The office was officially opened with a ribbon-cutting by Tim Balston, our ex-Sales Director and very fi...

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Dealers across the UK saw revenues grow from new and used sectors in January even as the volume of enquires fell against last year, according to our latest research.

Sales conversion rates increased by 5.6% for new vehicles and 2.2% for used. Finance penetration increased by 3.6% to 78% for new v...

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We're excited to announce that Dealerweb has opened its first regional office in Leeds to support our ambitious growth plans.

The northern hub will support sales and customer service functions across the North and Midlands from the fast-growing business centre of One Park Row, in Leeds city centr...

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This month’s ‘Meet the Team’ interview features Project and Risk Manager, Lisa Fildew as she explains her role, the new office move and what’s so good about a compact SUV…

Tell us a little about yourself

I’ve been working at Dealerweb for over five years after leaving my old positions as a team...

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Dealers saw used car finance grow at 15.4% in November against the same month last year, according to new Dealerweb data.

The strong growth in used car finance supported a leap in used sales of 12.3%. The trend is in marked contrast to the new sector, which saw sales decline 1.1%.

New car lea...

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The global retail phenomenon of Black Friday is having a positive impact on the UK’s car retailers. A Dealerweb analysis of the promotional period shows an 11% leap in used sales against last year.

New sales only declined by 0.4% in an environment that has seen double-digit declines throughout 201...

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Eight Technology Ltd
Turing Building, Babbage Way, Exeter Science Park, EX5 2FN, United Kingdom.