Dealerweb Insights

With car buyers spending 59% of their time researching their next purchase online, successful dealers are the ones making sure they are optimising the ability to drive, capture and manage all digital leads.

We breakdown some key aspects to ensuring your dealership is best equipped to convert digital browsers to buyers.

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Last week we held our very first tech careers evening at our new offices in Exeter.

Having rapidly grown over the past year or so, we once again found ourselves in the position of looking to recruit a host of people in the development, testing and project management fields in order to help us furt...

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We’re thrilled to announce that our new office has been shortlisted for ‘Best Workspace’ at the Exeter Space Awards 2019 – which celebrates amazing workspaces in and around Exeter.

We pride ourselves on having some of the best people in their respective fields working for us. Recruitment and reten...

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Dealers saw enquiries for used vehicles jump by 5.6% in May, and overall sales from used operations increase by 4.2%, according to our latest research.

Finance sales increased by 1.4% against the same month in 2018, while Gap insurance sales fell by 8.9% and paint protection by 0.2%. Finance pene...

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According to our latest research, the growing popularity of finance in the used sector drove a positive month of used car sales in April.

Finance penetration jumped by 2.1% to 46% in April against the same month in 2018. It marked a 6.4% increase in used car finance sales as dealers continued to f...

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Our latest ‘Meet the Team’ interview is with our new Chief Technology Officer, Heather Upchurch who tells us all about her new role, technology in the automotive industry and a few of her favourite things...

Tell us a little about yourself

I’ve led technology teams in various industry sectors th...

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Brexit concerns hit UK dealers as showroom enquiries for new vehicles fell by 11% in March, according to our latest set of sales and enquiry data.

Despite the number of enquiries coming into dealers from potential buyers falling by double digits, overall revenues from new sales only fell 2.6% as...

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In a recent Motor Trader article, our operations director, James Hill wrote of the growing impetus for automotive retailers to offer a 24-hour service to meet the needs of today’s consumers.

Obviously, this doesn’t mean that you need to have your dealership open at all hours of the day but with...

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According to our latest set of data, used sales bounced back in February - revenues increased by 6% for used sales against February 2018.

The positive figures are a result of increased sales conversion, which grew by 1.5% to 35% for used vehicles.

Overall enquiries were relatively static with...

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Last month, our 1st Line Support Analyst, Steven Shipway achieved an incredible 100% customer satisfaction rate on over 300 tickets. We sat down with Steven to discuss what makes good customer support, what his job entails and why James Bond might have been better off driving a Mitsubishi Eclipse….

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Eight Technology Ltd
Turing Building, Babbage Way, Exeter Science Park, EX5 2FN, United Kingdom.