Web lead capture and response. Guaranteed.
Recent research suggests that more than 40% of car buyers are more likely to complete a purchase if they get a response to an online enquiry within half an hour, while 30% of buyers said they expected a dealer to respond in under 15 minutes.
With response times more crucial than ever in a succesful sales conversion, Dealerweb React has been designed to ensure 100% web-lead capture, followed up by 100% web-lead response, with 0% leakage.
Automating the collation of web-leads from virtually all sources, our software guides sales staff through a professional, consistent and personalised web-lead response process.
Dealerweb React is unique in that it is the only system that provides a business with the option to respond via a fully-formatted bespoke HTML email template or with a direct call to the customer using our innovative Click to Call software.
With over 30% of buyers saying they would prefer to receive a call from the dealer during traditional working hours, sales teams can now respond immediately to all enquiries at the click of a button from their desktop or mobile device.
If you're looking to hone your sales team performance, Click to Call's integrated call recording and instant playback is crucial for customer response analysis. What's more, React's automated tracking and reporting features allows you to analyse the lead response activity to ensure your teams are making the most of every sales oppurtunity.
Click to Call seamlessly integrates into the lead management system, helping ensure compliance procedures are supported, and the sales process is optimised for faster conversions.
Upon receipt of a new lead, all sales staff are alerted in real-time via an email and/or push notification to an iOS and Android mobile app.
On a first come first serve basis, sales staff 'grab' the lead and are guided through a simple response process. The customer receives a personalised HTML email response, containing attachments and links, further engaging them in your brand or dealership and providing them with a second to none experience within minutes of leaving your website.
The software was purpose built to ensure 100% capture of web leads from almost any online source. Leads from manufacturer and dealer websites as well as online classifieds are instantly picked up by React.
Push notifications/email instantly alert the sales team of a new lead in real-time. Designed as both a mobile app and desktop application these new opportunities are now unmissable, no matter where the sales person is.
React makes responding to new web leads simple. The user can select from a pre-defined suite of html templates and add personalised messages and attachments. Within a few clicks the sales person can respond to an enquiry with a relevant message.
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+44 (0)1392 247477
Eight Technology Ltd
Turing Building, Babbage Way, Exeter Science Park, EX5 2FN, United Kingdom.