Dealerweb Insights

Providing software which unites the customer and retailer throughout the car buying journey and ultimately makes the process fast and simple, is what we strive for at Dealerweb.

As such, we are excited to announce that Tootle, the online part exchange appraisal tool, now integrates seamlessly wi...

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We are pleased to announce that CitNOW Group has further expanded its technology portfolio with the addition of Auto Imaging to the CitNOW Group family.

Auto Imaging is a fantastic addition to the CitNOW Group to help improve the standard of online vehicle listings and workflow efficiency whi...

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The automotive industry has had to respond quickly to the challenges of the last two years, especially in how digitisation can help them react to changes in customer behaviour. However, this is only part of the story.

With a nationwide shortage of staff mainly due to the Great Resignation, retaile...

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Customers' expectations for their buying experiences are growing exponentially in every area of retail. In particular, they want faster, easier and more personalised journeys from start to finish - and the car-buying experience is no exception to this.

However, providing a comprehensive customer j...

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Lead times of new cars, from order to handover, are longer than ever. As you are more than likely experiencing, it isn’t uncommon for customers to have to wait more than six months, or perhaps close to a year, to take delivery of their new vehicle.

All this means that retailers face a challenge t...

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CitNOW Group has recently worked in partnership with Auto Retail Network to examine technology and process from the perspective of the main stakeholders, looking at the systems involved, data ownership, the technology, how far the industry has come so far and what’s next for auto retail.

The find...

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  • Funds from private equity firm Livingbridge and current backer Tenzing will enable fresh acquisitions and European expansion
  • CitNOW Group is seeking to transform the customer journey in automotive
  • CitNOW Group has the highest penetration of any software provider in the UK motor retail sector
  • ...

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CitNOW Group continues international growth with acquisition of Web1on1

  • CitNOW Group acquires Europe’s leading automotive messaging platform
  • Shared experience and insight will help retailers create more seamless customer experiences
  • Expansion will help CitNOW Group deliver on its ambition to...

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In our recent survey of 1200 UK motorists, we highlighted key findings regarding motorists' digital retail preferences. The research showed that over 90% of repondents would never buy a car solely online if it was worth more than £30,000 – less than the average price of a new car sold in the UK.

...

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Eight Technology Ltd
Turing Building, Babbage Way, Exeter Science Park, EX5 2FN, United Kingdom.