Dealerweb Insights

Despite the prevalence of e-commerce in most aspects of modern retail, new research carried out by Dealerweb indicates widespread price sensitivity among consumers when it comes to the prospect of purchasing new cars online.

We recently polled 1,200 UK motorists on their attitudes towards online...

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Sadly, not all leads initially convert into sales. But that shouldn’t mean that your relationship with the lead ends if the initial conversation falls through. At a time when solid leads are becoming increasingly elusive, you need to make sure that all enquiries coming into your dealership are ful...

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As a designated data processor, it is our responsibility to assist our users in complying with GDPR in every way we can.

Which is why we've begun rolling-out important changes to our automotive sales and lead management system - Dealerweb Showroom - to help our dealers and manufacturers manage d...

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We're excited to announce that we will be moving offices at the end of the year!

Having grown rapidly in the past couple of years (and showing no signs of slowing down) we are swiftly out-growing our current office. In a few months, we will therefore be relocating into a new space at the world-cla...

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We're delighted to announce that Dealerweb has successfully achieved the ISO 27001 Information Security Management standard from the International Organization for Standardization.

ISO 27001 is the global benchmark specification for information security management. The independent certification de...

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Sales enquiries for new and used cars combined fell by 5%, year-on-year, during the first quarter of 2018 according to our latest set of data analysis. Orders for new and used cars recorded by UK dealers are also down, by 4% year-on-year, compared to 2017.

Data was gathered from volume and premium...

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Once or twice a month, we sit down with a member of our Dealerweb staff to find out a little more about them, what they do and any industry insights they might be willing to share.

This month, James Scragg, Business Development Manager (normally seen working from his home town of Manchester or driving around the UK, demonstrating our React software) dropped into our Exeter office to answer a few questions on his role, his lead management webinar, and – of course – what's his favourite car.

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Research suggests that the majority of automotive customers expect a response to a web lead in under an hour, yet many sales staff struggle to meet this relatively simple requirement.

Dealerships spend a lot of time creating systems and content designed to drive leads to the sales floor, but many...

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The General Data Protection Regulation looks to create new levels of transparency and enchance individuals rights. Data controllers and Processors will also have heightened levels of accountability over data they process and store.

To ensure your dealership doesn’t fall short of GDPR expectation...

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New analysis suggests dealers are making more proactive efforts to generate sales, as customer enquiries and vehicle orders continue to decline in the first quarter of 2018.

Our enquiry and order data captured in February 2018 indicates that total new and used car enquiry volumes from all sources...

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Eight Technology Ltd
Osprey House, Osprey Road, Exeter EX2 7WN United Kingdom