Our latest research has revealed that overall volumes of online enquiries for new and used cars grew by 7.4% during the first half of 2018. While dealerships saw a slight decline (down 4.1%) in the volume of web enquiries on new vehicles during the last six months, the fall was more than offset by a...
Despite the prevalence of e-commerce in most aspects of modern retail, new research carried out by Dealerweb indicates widespread price sensitivity among consumers when it comes to the prospect of purchasing new cars online.
We recently polled 1,200 UK motorists on their attitudes towards online...
Sadly, not all leads initially convert into sales. But that shouldn’t mean that your relationship with the lead ends if the initial conversation falls through. At a time when solid leads are becoming increasingly elusive, you need to make sure that all enquiries coming into your dealership are fully...
Sales enquiries for new and used cars combined fell by 5%, year-on-year, during the first quarter of 2018 according to our latest set of data analysis. Orders for new and used cars recorded by UK dealers are also down, by 4% year-on-year, compared to 2017.
Data was gathered from volume and premium...
New analysis suggests dealers are making more proactive efforts to generate sales, as customer enquiries and vehicle orders continue to decline in the first quarter of 2018.
Our enquiry and order data captured in February 2018 indicates that total new and used car enquiry volumes from all sources...
New research from Dealerweb has identified very pronounced variations in the communications methods that are preferred by consumers of different ages when interacting with dealership staff.
Dealerweb polled 1,000 motorists on their attitudes towards the car buying process and found that 52% of car...
There was a pronounced rise in online enquiries for used cars across the UK during the third quarter of 2017, according to new analysis released today by leading showroom system provider, Dealerweb. From July to September 2017 enquiries for used cars submitted to franchised dealers via the internet ...
The way customers are interacting with dealers is rapidly changing. Buyers are more open to electronic means of communication with dealerships, and in general are demanding faster, more personalised responses.
In late 2016 Dealerweb polled 1,000 motorists on their attitudes towards the car buyin...
A substantial growth in online sales enquiries for new and used vehicles fuelled a 21% year-on- year increase in all customer enquiries during the third quarter of 2016.